Renting a home should feel like... well, home. At Navigate, we believe in white-glove service without the stuffy gloves. Whether you’re moving in, settling in, or need a little help along the way, this is your go-to spot for support.
Maintenance & Repairs
Need something fixed? Submit a request directly through your tenant portal for the fastest service. For true emergencies (think water leaks or anything affecting your safety), give us a call immediately. Our team prioritizes urgent issues and keeps you updated every step of the way.
We’ve got answers. Navigate follows the Texas Association of Realtors Residential Lease Agreement, so you can count on standardized, transparent lease terms across all properties we manage. Need clarity on your move-out date, guest policies, or what counts as normal wear and tear? Just reach out—we’re happy to walk through it with you.
Here are things to keep in mind during your lease:
Pets We welcome four-legged residents, but pet screenings are required. Be sure to submit health records and photos during your application. Unauthorized animals may result in lease violations or fees.
Inspections We perform quarterly walk-throughs to help keep your home in great shape. A full property evaluation with photos is done before renewal—just to make sure everything’s running smoothly.
Security Deposits Your deposit is held securely in line with Texas Property Code. After move-out and receipt of your forwarding address, we’ll send a full itemized report within 30 days.
Most property management companies offer online payment portals, direct debit, check, or money order options. If you’re with NMC Property Management, we use AppFolio.
Contact us immediately. We may be able to arrange a short-term plan or guide you on next steps. Avoiding communication could lead to late fees or eviction notices.
We’ll contact you 60–90 days before your lease ends with renewal options. You can accept or negotiate terms through our portal or by calling our office.
